FAQ's

1. What is Weekly Needs?
Weekly Needs is an online store offering a wide range of everyday products at affordable prices, including home essentials, electronics, fashion, personal care, and more — all in one place.

2. How can I place an order?
Simply browse through the products, select your preferred item, click "Add to Cart," and proceed to checkout. Follow the on-screen steps to complete your order.

3. Do I need to create an account to order?
No, you can place an order as a guest. However, creating an account allows you to track orders, save addresses, and enjoy faster checkouts in the future.

4. What payment methods do you accept?
We accept secure online payments via debit/credit cards, UPI, net banking, and Cash on Delivery (COD) for eligible locations.

5. Is Cash on Delivery (COD) available?
Yes, COD is available for most products and regions. However, there may be a small additional fee for COD orders.

6. When will I receive my order?
Delivery typically takes 4–10 business days, depending on your location. You’ll receive a tracking ID once your order is shipped.

7. How can I track my order?
After dispatch, we’ll send you a tracking link via SMS or WhatsApp (if enabled). You can also track your order in the My Orders section on Weekly Needs.

8. Can I cancel or modify my order?
You can cancel or modify your order within 12 hours of placing it, provided it hasn't been shipped yet. Once shipped, the order cannot be modified.

9. What is your return policy?
We accept returns for damaged, defective, or incorrect products within 7 days of delivery. Items must be unused and in original packaging. Please refer to our Return & Refund Policy for full details.

10. What if I receive a damaged or wrong product?
Please record a video while unboxing and contact us immediately through the Contact Us page on Weekly Needs. We will assist you with a replacement or refund.

11. Do you offer customer support?
Yes, you can reach us through the Contact Us page on Weekly Needs for any order-related queries or concerns. Our support team is happy to help!